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AI in Financial Services Podcast

Feb 24, 2020

Almost any time we engage with financial institutions, chatbots are at least part of the conversation. There are not many credible chatbot companies that are focused explicitly in banking, but Kasisto is one of them. Our guest this week, Sasha Caskey, is CTO of Kasisto.

Sasha talks about starting small with chatbots and...


Feb 17, 2020

Our guest this week, Paul Barba, heads up AI efforts at Lexalytics. I visited their headquarters as part of our AI in Montreal piece we released about 2 years back.

Paul speaks with us about how NLP can layer value on top of conversational interfaces, as well as the limits of chatbots and NLP in finance.

For more on...


Feb 11, 2020

This week, we interview Madhu, who works on conversational interfaces at one of the four largest Australian banks. He speaks today about the phases of deployment for bringing a chatbot to life in financial services. It involves more phases than people might presume, but they are important to understand.

If you have an...


Feb 3, 2020

This month, we start a brand new theme: chatbots in banking. Nothing is more hyped in banking than chatbots, so we want to shed some light on what's actually happening with chatbots in the banking industry and what really isn't. 

Our guest this week is Scott Nowson, AI Lead at PwC, Middle East. Scott talks about the...